At 3fachai, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information.
This Privacy Policy applies to all users of the 3fachai platform accessible at 3fachai.net, including visitors, registered players, and any person who interacts with our services. By using 3fachai, you acknowledge that you have read and understood this policy. Please also review our Terms & Conditions for the full framework governing your use of the platform.
3fachai ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every individual who uses our online gaming platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
As a platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond, 3fachai recognizes the importance of maintaining the trust of our community. We process personal data only for legitimate, specified purposes and take reasonable steps to ensure that your information is kept accurate, secure, and confidential.
This policy applies to all personal data processed by 3fachai in connection with your use of the platform, whether you access it via web browser, mobile device, or the 3fachai app. It does not apply to third-party websites or services that may be linked from our platform.
3fachai collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we may collect include:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (e.g., passport, SSS, UMID, driver's license) |
| Contact Data | Email address, mobile number, residential address (city, province, region) |
| Account Data | Username, encrypted password, account preferences, communication settings |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers |
| Usage Data | Pages visited, features used, click patterns, referral source, session timestamps |
| Communications Data | Support chat logs, email correspondence, feedback submissions, dispute records |
Sensitive Personal Information: Certain data we collect — such as government ID numbers and financial account details — may qualify as sensitive personal information under Philippine law. 3fachai applies heightened protection standards to such data and processes it only where strictly necessary for identity verification, fraud prevention, or regulatory compliance.
3fachai collects personal data through the following means:
We do not purchase personal data from data brokers or marketing list providers. All data collected by 3fachai is obtained through lawful means and for specified, legitimate purposes.
3fachai processes your personal data for the following purposes:
3fachai processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:
You may withdraw consent for marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawal of consent will not affect your ability to use the 3fachai platform.
3fachai does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom 3fachai shares personal data are required to handle that data in accordance with applicable privacy laws and our data protection standards. We do not permit third-party service providers to use your data for their own marketing or commercial purposes.
3fachai retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
3fachai implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Your Role in Security: While 3fachai takes extensive measures to protect your data, you also play an important part. Always use a strong, unique password for your 3fachai account, never share your login credentials with anyone, and log out after each session — especially on shared or public devices. If you suspect unauthorized access to your account, contact our support team immediately.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 3fachai will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.
3fachai uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 3fachai platform. For essential cookies, no opt-out is available as they are required for the platform to operate securely.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3fachai:
To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this policy. We will respond to all verified requests within the timeframe required by applicable law.
The 3fachai platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. This age restriction is consistent with Philippine regulations governing participation in casino-style online gaming.
During the registration process, all applicants are required to confirm that they meet the minimum age requirement. Where we have reasonable grounds to suspect that a registered user is under 21, we will suspend the account and conduct age verification. If the user is confirmed to be underage, the account will be permanently closed and any funds will be handled in accordance with applicable regulations.
Parents and Guardians: If you believe that a minor in your care has registered on the 3fachai platform or provided personal data without your knowledge, please contact our support team immediately. We will investigate and take appropriate action as quickly as possible.
3fachai primarily processes and stores personal data within the Philippines. In certain circumstances, however, data may be transferred to or processed by service providers located in other countries — for example, cloud infrastructure providers or technology partners operating internationally.
Where personal data is transferred outside the Philippines, 3fachai takes appropriate steps to ensure that such transfers are carried out in compliance with the Data Privacy Act of 2012 and that the recipient provides an adequate level of data protection. These steps may include entering into data processing agreements that incorporate standard contractual clauses or other approved transfer mechanisms.
By using the 3fachai platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described in this section.
3fachai reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The most current version of this policy will always be available on this page, with the "Last Updated" date revised accordingly.
For material changes that significantly affect how we process your personal data, 3fachai will provide advance notice where reasonably practicable — either via email to your registered address or through a prominent notice on the platform. We encourage you to review this policy periodically to stay informed about how 3fachai protects your data.
Your continued use of the 3fachai platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 3fachai handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.
Data Protection Officer — 3fachai
[email protected]
Please include your registered account username, a clear description of your request or concern, and any relevant details that will help us locate your records and respond effectively. We will acknowledge your request within a reasonable timeframe and provide a substantive response as required by applicable law.
For general support inquiries unrelated to data privacy, please contact our customer support team at [email protected].
For responsible gaming support, self-exclusion requests, or concerns about problem gambling, please visit our dedicated Responsible Gaming page.
A quick look at the key privacy and security commitments 3fachai makes to every player on the platform.
All data transmitted between your device and 3fachai is protected by TLS encryption. Your financial details, login credentials, and personal information are never sent in plain text.
3fachai does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform and fulfill our legal obligations.
3fachai processes all personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). Your rights as a data subject are fully recognized and respected.
Access, correct, or request deletion of your personal data at any time. Update your marketing preferences and cookie settings directly from your account dashboard.
Our security systems monitor account activity around the clock to detect suspicious behavior. Unusual login attempts and transaction anomalies trigger immediate review.
In the unlikely event of a data breach affecting your information, 3fachai will notify you and the National Privacy Commission promptly, in line with our legal obligations under RA 10173.
Your data is safe, your privacy is protected, and your gaming experience is fair. Join the 3fachai community today and enjoy the games you love — responsibly.
Must be 21 or older to register. Please play responsibly.